Our Service Offerings
Three approaches to implementing language technology, each designed to address different organisational needs and levels of commitment.
Return HomeOur Methodology
Each engagement follows a structured approach that balances technical rigour with practical implementation concerns. We begin with thorough discovery, proceed through iterative development with regular testing, and conclude with comprehensive handover and knowledge transfer.
Our work combines computational linguistics, machine learning engineering, and user experience design. This interdisciplinary foundation enables us to address both the technical challenges of language understanding and the human factors that determine whether systems are actually used.
Conversational AI Design
A comprehensive engagement to design and build conversational interfaces — chatbots, voice assistants, or hybrid systems — that serve your customers or internal teams with genuine helpfulness. Our process includes conversation flow mapping, intent modelling, personality design, and iterative testing with real user scenarios. The goal is to create interactions that feel natural and considerate rather than mechanical.
Key Features
- Conversation flow mapping and intent modelling
- Bot personality design aligned with your brand
- Iterative testing with real user scenarios
- Natural, considerate interaction design
Process Steps
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1
Discovery & Analysis - Understanding your use cases, user populations, and existing workflows
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2
Conversation Design - Mapping dialogue flows, defining intents, and establishing personality guidelines
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3
Development & Testing - Building the system with iterative user testing and refinement
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4
Deployment & Handover - Integration, training, and knowledge transfer
Duration: 8-12 weeks
Best For: Customer service, HR support, internal helpdesk
SGD 1,550
AI-Assisted Document Intelligence
Development of systems that can read, understand, and extract structured information from your business documents — contracts, invoices, reports, or correspondence. Using a combination of optical character recognition and language understanding, we build pipelines that reduce manual document handling while maintaining high accuracy. Each solution is calibrated to your specific document types and quality standards.
Key Features
- Optical character recognition integration
- Language understanding for context extraction
- Calibration to specific document types
- High accuracy benchmarks and validation
Process Steps
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1
Document Analysis - Reviewing sample documents and defining extraction requirements
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2
Pipeline Development - Building extraction models and processing workflows
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3
Accuracy Tuning - Testing against your document corpus and refining models
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4
Integration & Documentation - Connecting to your systems with complete technical documentation
Duration: 6-10 weeks
Best For: Legal, finance, operations teams with high document volumes
SGD 1,380
AI Proof of Concept
A focused, time-boxed engagement designed to test whether a particular AI approach can address a specific business question or challenge you have in mind. Within a defined scope, our team builds a working demonstration that provides tangible evidence of feasibility and potential value. The outcome helps inform your decision-making about whether to proceed with a larger investment.
Key Features
- Working prototype demonstrating feasibility
- Tangible evidence of potential value
- Time-boxed scope for focused exploration
- Decision-making support for full implementation
Process Steps
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1
Scope Definition - Clarifying the specific question or challenge to address
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2
Rapid Prototyping - Building a working demonstration within defined constraints
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3
Evaluation & Reporting - Assessing feasibility and documenting findings
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4
Recommendations - Providing next-steps guidance based on results
Duration: 3-5 weeks
Best For: Organisations at exploration stage, testing AI applicability
SGD 680
Solution Comparison
| Feature | PoC | Document Intelligence | Conversational AI |
|---|---|---|---|
| Duration | 3-5 weeks | 6-10 weeks | 8-12 weeks |
| Discovery Phase | |||
| Working Prototype | |||
| Production System | |||
| User Testing | Limited | Accuracy testing | Multiple rounds |
| Documentation | Feasibility report | Technical docs | Full documentation |
| Training | |||
| Investment | SGD 680 | SGD 1,380 | SGD 1,550 |
| Best For | Exploration | Document automation | Customer interaction |
Technical Standards
Security & Privacy
Data encryption during transmission and at rest. Compliance with Singapore's PDPA and international privacy standards. Secure access controls and audit logging.
Development Practices
Version control, automated testing, code review, and continuous integration. Comprehensive documentation and change management procedures.
Performance Monitoring
Established metrics and monitoring frameworks. Accuracy benchmarks, response time tracking, and user satisfaction measurement.
Knowledge Transfer
Comprehensive documentation, training sessions, and transition support. Enabling your team to operate systems independently.
Pricing Overview
Proof of Concept
Testing AI applicability to your specific challenge
- 3-5 week engagement
- Working prototype
- Feasibility report
- Next-steps recommendations
Document Intelligence
Automated document processing and extraction
- 6-10 week project
- Production-ready system
- Accuracy benchmarks
- Integration documentation
Conversational AI
Custom chatbot or voice assistant development
- 8-12 week engagement
- Full system design
- Iterative user testing
- Complete documentation
Ready to Begin?
Whether you are interested in a proof of concept, document intelligence, or conversational AI, we are available to discuss your requirements and recommend the most appropriate approach.
Discuss Your Needs